Birchlake Recruitment Engagement Hub

Senior Risk Analyst

Permanent

Full-time

Job ID:

33463

Published date:

2025-07-16

Summary

We are delighted to be partnering exclusively with a global insurer who are expanding their Risk function. They require a Senior Risk Analyst based in their Birmingham office, two days a week.

Role Purpose:

Assisting with development and embedding of a fit for purpose risk management framework to enable the business to manage its financial and operational risks, including conduct risk, and adhering to Consumer Duty requirements.
Assisting the Risk Manager with ensuring that the business adheres to the organisations Group regulatory standards and risk management framework requirements.
Being a point of contact for the first line Risk Champions to provide guidance and support on risk management activities.
Assisting in the setting the standards for risk management and promoting a risk centric culture within the business.
Demonstrating a high work ethic and possess core knowledge and skills to support strategic objectives.

Duties & Responsibilities:

Assisting with actions and recommendations from all relevant audit reports, including Internal Audit to ensure timely delivery and closure.
Assisting in the formation of the Risk Management Framework which includes, Risk Appetites, Emerging Risks, Risk Events.
Providing support in the gathering of risk data and analysing trends for reporting to Board and Audit, Risk and Compliance Committee.
Supporting the Risk Manager in administrative duties in keeping the risk registers up to date.
Assisting with risk requests (including from the Group) in relation to adoption of policies, procedures, and other ad hoc risk queries as and when applicable.
Liaising with internal and external stakeholders to provide support and guidance on risk management.
Assisting with annual review of the taxonomy, policies, and procedures to ensure they are up to date from a regulatory perspective.
Assisting in all other tasks, periodic, ad hoc, or otherwise.

Conduct Requirements:

You must act with integrity.
You must act with due care, skill and diligence.
You must be open and cooperative with the FCA and other regulators.
You must pay due regard to the interests of customers and treat them fairly.
You must observe proper standards of market conduct.
You must act to delivery good outcomes for retail customers.

Information Security Responsibilities:

Ensure all work and activities performed in this role adhere to the organisation's information security policies, standards, and procedures.
Proactively identify and mitigate information security risks associated with assigned duties and responsibilities.
Participate in regular security awareness training and apply best practices for securing data, systems, and applications.
Report any suspected security incidents, vulnerabilities, or policy violations to the information security team immediately.
Support the Information Security program, understand and manage information security responsibilities delegated to your department, ensure team comply with all Information Security policy and procedure, report on team performance against security training requirements. (Managers only).

Required Skills & Experience:

Previous experience in developing and embedding risk frameworks within the insurance sector.
Understanding of the Managing General Agent model specifically in relation to risk management would be advantageous.
Excellent knowledge of the Risk Management Cycle.
Experience with risk analysis and reporting.
Analytical mind with problem-solving aptitude.
Excellent communication and presentations skills.
A proactive approach to work, in terms of suggesting changes and improvements to processes and systems.
Commercial awareness and the ability to understand broad business issues.

Benefits include:

Pension - Employee 5%/Employer 10%
25 days holiday plus bank holidays (additional holiday after 3 years service)
Leisure Allowance - £1000 (post probation)
Medical Cover - Benefit in Kind (post probation)
Group Income Protection/EAP (post probation)
Group Life Insurance (post probation)

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Risk & Control Manager

Hertfordshire

Permanent

Full-time

Job ID:

33596

Published date:

2025-07-09

Summary

We are delighted to be working with one of our key clients who are looking to appoint a Risk & Control Manager who will be responsible for maintaining the highest standard of compliance and first line controls for the savings activity in line with their procedures, company risk appetite and regulations. The job holder manages quality assurance of key outsourced suppliers, ensuring SLA’s are respected whilst deliver good customer outcomes. This is a hybrid role, with the expectation to work 2 days a week in the office.

Accountabilities & Responsibilities:

Manage and coordinate Saving’s activities FLOCs, EWI, Risk & AML reporting.
Manage and develop relationship with new quality assurance supplier, creating and embedding control scorecards.
Develop MI and analysis for customers’ deposit accounts, transactions, and profiles in line with the banks risk appetite, to prevent financial crime and money laundering.
Build and develop 1LOD controls to manage key regulatory, conduct and operational risks.
Lead and develop relationships with relevant compliance suppliers ensuring that KPI’s are met with maximised service.
Strong awareness of evolving regulation on Consumer Duty, Financial Crime, as well as understanding of industry best practice on regulatory topics to ensure the Savings activity remains compliant.
Implement key Compliance and AML projects, working with various stakeholders for delivery. HQ/2LOD & Outsourced partners. (e.g. Confirmation of Payee, Periodic Reviews).
SCV (Single Customer View) testing and governance.
Ensure good customer outcomes are being delivered through 1LOD controls.
Continuously monitor and support the compliance and governance framework, focusing on the performance of team controls and their effectiveness in mitigating risk

Knowledge & Skills:

Experienced in working within the 1LOD within a risk and controls capacity
Strong communicator
Excellent organizational skills
Ability to work autonomously and under pressure
Attention to detail, high quality documentation
Self-driven and proactive approach to achieving company goals
Risk awareness to make the right decisions, mitigating issues
Experience of managing a team
Good knowledge of Consumer Duty, Financial Crime and Banking regulations
Experience within Financial Services

The benefits are as follows:

27 days annual leave + 2 extra half days (Christmas Eve and New Year’s Eve) + Bank Holidays
Private Healthcare – Self + Partner Cover
Annual bonus scheme - up to 10% non-contractual bonus
COP Car Scheme (£37.50 per month) - Available to order within the first month
Loan Plan Scheme – entitled up to 2 vehicles at any one time
Employee pension contribution of 3.5%/Employer pension contribution of 7.22%
Flexible Benefit Scheme

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Compliance Monitoring Manager

Hertfordshire

Permanent

Full-time

Job ID:

33563

Published date:

2025-07-07

Compliance Manager

Hertfordshire

Permanent

Full-time

Job ID:

33562

Published date:

2025-07-07

Underwriter

Hertfordshire with remote working

Permanent

Full-time

Job ID:

33430

Published date:

2025-06-19

Finance Business Change Consultant

London

Contract

Full-time

Job ID:

33397

Published date:

2025-06-18

Summary

Finance Business Change Consultant (Contract/Associate)

Overview:
We set out to build the world’s most trusted consulting firm – creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector.

You’ll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their businesses tick – slotting seamlessly into their teams and being proudly geeky about solving their challenges.

We have hubs in Europe, the US, Asia and Australia, and we work all around the world – from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there’s a challenge to be tackled and an impact to be made.

Baringa believe that diversity is paramount to driving creativity, innovation, and value for our clients and for our people, and creating an environment where everyone feels a sense of belonging is central to our culture.

What will you be doing?

The Finance Re-platforming Programme at Baringa has been established to migrate the Business Finance functions onto one unified platform. Currently, the business uses multiple standalone systems that have been implemented over a number of years resulting in duplication of inefficient processes and poor data quality.

We are seeking an experienced Business Change Consultant with a proven track record of working on Finance SaaS Enterprise Resource Planning (ERP) projects to join us on an initial 6-month contract, with the potential for additional contract extension beyond the initial 6-month period.

The ideal candidate will possess an in-depth knowledge of project-based service delivery combined with finance and accounting processes. They will be comfortable operating independently and being able to proactively deliver the necessary deliverables and outcomes, liaising with other team members, vendors, Finance SMEs and business representatives as necessary.

The main purpose of this role:

As a Business Change Consultant, you will join the change team and play a critical role in the successful adoption of our Project Operations and Finance ERP system. Your specific responsibilities will be as follows:

Training:

Develop different forms of eLearning (e.g. automated videos, guides, demos etc.) covering new end-to-processes, key changes, and system navigation
Coordinate with Finance SMEs to gather their input into the development of effective eLearning
Support Finance SMEs to develop and deliver classroom training, including accompanying reference material
Evaluate effectiveness of training through feedback from business stakeholders

Communications & Stakeholder engagement

Support the creation of change communications for different mediums (e.g. SharePoint, bulletins and presentations)
Support the delivery of communications during team briefings and question and answer sessions
Work and align with Baringa Enablement teams (Internal Comms, Learning & Development and SharePoint) to ensure content is aligned to the bigger picture and delivered in a joined-up manner

Change Management:

Conduct change impact assessments to identify what’s changing for whom and the necessary actions to ensure readiness (from both a business operations and people perspective)
Support the monitoring of business and people readiness and the completion of change actions
Support the management of the Business Change Network and other programme contributors within the business

So, what are we looking for?

We recruit individuals at all levels based on merit. We are looking for the following key skills and experience:

5+ years working in a Business Change Consultant role including Finance ERP system implementations (ideally with Microsoft D365 experience in a project service delivery environment)

Demonstrated ability in using Digital Adoption Platform software (or equivalent) to create eLearning
Hands-on experience with supporting SMEs to deliver training sessions
Skilled in producing business communications and the creation of SharePoint content
Comfortable working in a fast-paced environment with a high degree of change

Experience of working in a broad range of IT and business projects throughout the project lifecycle, with an understanding of project management practices

A good understanding of finance teams, roles, business processes, and ways of working
Able to work with high energy, solution-focus and a willingness to collaborate with others both within and outside the programme

Diversity & Inclusion

All applications will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We are proud to be an Equal Opportunity Employer.

We would like to actively encourage applications from those who identify with less represented and minority groups. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply.

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Senior Compliance Advisor

Kent

Permanent

Full-time

Job ID:

33298

Published date:

2025-05-22

Summary

Role Profile

Page 1 of 3

Key responsibilities and accountabilities

• Compliance Advice: Provide collaborative advice, challenge and guidance to our business partners and

colleagues in relation to all matters of regulatory compliance, in particular consumer credit, consumer duty and the FCA Handbook

• Solutions-based compliance support: Championing an effective compliance culture, support on queries pertaining to and provide guidance on Consumer Credit Act 1974 (and subordinated legislations), Consumer Rights Act 2015, Customer Complaints, Vendor Contracts and pending vehicle disputes.

• Trusted Advisor: Act as Trusted Adviser to our business colleagues and key stakeholders by ensuring that commercially sensitive, pragmatic and practical compliance advice is provided in a cost-effective manner.

• Lead on regulatory change implementation, providing critical compliance advice on required changes and impacts of regulatory change; working with the business to identify impacts and devise appropriate policies and procedures to maintain compliance.

• Support the upkeep and maintenance of all compliance policies and provide 2LOD advisory support on the mapping of regulatory requirements to 1LOD Policies.

• Develop, update and deliver in-person compliance risk training on regulatory change and compliance risk (in consultation with the Chief Compliance Officer)

• Regulatory Horizon Planning – support the tracking, delivery and implementation of regulatory changes advising on key impacts to the business and required changes. Deliver training in support of key changes.

• Escalate issues and matters of compliance risk to senior management in a timely manner to reduce risk and losses as much as possible.

• To act as an advocate for compliance with all legal, regulatory and company standards and promote a positive risk culture within the first line of defence where transparency, action and rigor are evident – particularly in relation to customer outcomes.

• To frequently liaise with first line business areas to ensure understanding of key processes and how controls support the achievement of compliance, identifying gaps and weaknesses that need to be addressed – particularly in relation to Arrears Management, Vulnerable Customer Management, Complaints Handling, ensuring good customer outcome is at the heart of everything we do at Blue.

Role details

POSITION: Senior Compliance Advisor DEPARTMENT: Compliance

REPORTS TO: Chief Compliance Officer DIRECT REPORTS: 0

LOCATION: Head Office, Sundridge (hybrid) DATE: May 2025

Compliance at Blue

The Compliance Function is organised around five principal risks (Regulatory Risk, Operational Risk, Financial Crime, Data Protection, and Advisory) and is led by our Chief Compliance Officer (SMF16/17). The Department operates independently as a second line of defence and works collaboratively with first line areas across the business to provide oversight, challenge, advice, and assurance, in relation to the key business objectives, and in line with the Blue Motor Finance ‘beliefs’ (values).

Overall purpose of the role

Reporting to the Chief Compliance Officer, the focus of this role is to support on all matters of compliance advisory, provide solutions based advisory support to our business colleagues, support and advice on regulatory matters. Provide an appropriate balance of support, guidance, and challenge to achieve regulatory compliance and good customer outcomes in all matters of compliance advice.

Role Profile

Page 2 of 3

• To maintain an up-to-date knowledge of the FCA Handbook and key regulatory requirements (e.g., “CONC”, “DISP”, “SMCR”, and the “CCA”) and apply these to all solutions-based advice.

• To provide regulatory guidance around key business activities, including EXCO objectives and key projects.

• Proactively identify, investigate and analyse current and future regulatory risks, monitor the regulatory horizon to maintain an up-to-date view of regulatory developments that could impact Blue Motor Finance and support in the communication of Regulatory updates to the business.

• Support the Chief Compliance Officer in the communication of regulatory developments and regulatory risk reporting to Blue’s stakeholders (internal and external), including training delivery to first line business functions.

• Observe and champion Blue’s code of conduct and the FCA’s Conduct rules including demonstrating the expected behaviours to deliver good outcomes for customers.

• Provide oversight around the requirements set out in the firm’s policies and procedures.

Person specification

• 6 years plus compliance experience in an FCA regulated environment – consumer credit preferable.

• Sound understanding of Consumer Credit legislation and Consumer Duty principles.

• Demonstrated ability to effectively analyse risk and apply sound judgement in a timely manner.

• Proven ability to write detailed policies and procedures, regulatory updates for publishing across the business, and breach reports.

• Good team player, pragmatic and flexible, able to work on own initiative, whilst recognising where support is required.

• Strong interpersonal skills, able to establish effective working relationships at all levels.

• Appreciates the importance of accuracy, attention to detail and professionalism.

• Demonstrates a sense of urgency, strong delivery ethos and good work ethic.

• Ability to work with competing deadlines and priorities.

• Resilient, not derailed by a setback and returns to a high level of performance quickly.

• Excellent internal customer service skills.

• Comfortable and competent with MS Office.

• Comfortable identifying and raising issues, even with senior colleagues, particularly where providing constructive advice and driving good outcomes for customers.

• The role holder must carry out their role in a way that is aligned to the Purpose, Mission and Beliefs at Blue.

Additional requirements

• This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder.

• From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit.

• From time to time, and within reason, you may be required to work outside of your standard contracted hours.

• As part of your on-going development, you may be required to undertake training to meet the requirements of your role.

• Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks albeit hybrid working is in place.

Role Profile

Page 3 of 3

Conduct Rules:

• You must act with integrity.

• You must act with due skill, care and diligence.

• You must be open and cooperative with the FCA and other regulators.

• You must pay due regard to the interests of customers and treat them fairly.

• You must observe proper standards of market conduct.

• You must act to deliver good outcomes for retail customers.

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Paraplanner

Somerset

Permanent

Full-time

Job ID:

33231

Published date:

2025-05-22

Summary

Paraplanner Role:

If you’re a paraplanner looking to gain a huge amount of experience working for a fast paced chartered financial planning company then this is your opportunity.

Key Responsibilities:
• Process Leadership: Bring structure and attention to detail across all operational workflows, ensuring cases are managed efficiently from start to finish.
• Paraplanning Excellence: Prepare high-quality suitability reports for investments, pensions, and protection.
• Case Oversight: Ensure every case is tracked, chased, and progressed without delays, reducing the need for management intervention.
• Provider Chasing: Manage follow-ups with providers using automated systems (Outlook and CRM) to avoid bottlenecks.
• CRM & Workflow Management: Maintain accurate client records and case notes in Enable.
• Team Collaboration: Work closely with advisers and administrators to drive accountability and ensure standards are met.

What We’re Looking For:
• Ambitious: 1+ years as a paraplanner, with the drive to become an experienced member of the team.
• Detail-Oriented & Organized: You thrive when creating order, spotting errors, and ensuring nothing gets missed.
• Process-Minded: A natural problem solver who enjoys building and refining workflows for efficiency.
• Self-Starter: You don’t wait for instructions—you see what needs to be done and take the lead.
• Tech-Savvy: Comfortable with CRMs, task management systems, and Outlook automations.

Why Join Us?
• Make an Impact: You won’t just support advisers—you’ll drive the transformation of our operations.
• Flexible.
• Collaborative Culture: Work alongside a team committed to delivering excellence.

Job Types: Full-time.

Salary £40,000

Benefits

Pension

Income protection

4 x DIS

25 days holiday#

Flexible working

Schedule:
• Flexible working 1 day a week at home.
• Monday to Friday

Must be working towards or attained level 4 DipPFS

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IFA Administrator

Somerset

Permanent

Full-time

Job ID:

33229

Published date:

2025-05-22

Lead Conduct Compliance Manager

Buckinghamshire (hybrid working)

Permanent

Full-time

Job ID:

33129

Published date:

2025-05-02

Summary

Internal

Job Description

JOB DETAILS

Job Title: Lead Conduct Compliance Manager – Advisory and business change

Department: Business Compliance

Reports to: Chief Compliance Officer

Grade: 5

Date: December 2024

KEY PURPOSE OF THE JOB

The Business Compliance team is an independent regulatory and compliance advisory and assurance

function for Mercedes-Benz Financial Services (UK) Ltd (MBFS) and its Appointed Representative. The

role holder will also contribute to the provision of a regulatory compliance service to Mercedes-Benz

Insurance Services (UK) Ltd (MBIS).

This role acts as a primary point of contact between MBFS’ Business Compliance (second line of

defence) and MBFS’ wider business. The primary purpose of the role is lead a team of Conduct

Compliance Executives managing regulatory and conduct compliance risks by:

• Ensuring that compliance risks are identified, mitigated, remediated and reported on.

• Providing subject matter expert advice and guidance to the business on all matters relating to

regulatory and compliance risk.

• Driving engagement on the subject of regulatory compliance and conduct culture at all levels

up to and including MBFS’ Senior Leadership Team including Senior Management Function

holders.

ACCOUNTABILITIES (6-10 single sentence statements)

PERCENTAGES

You are required to maintain ethical standards in accordance with Mercedes-

Benz Mobility AG Policies and the Company's Compliance Guidelines and

Policies including Anti-Bribery and all relevant competition law. -

People Leadership:

• Lead and support a team of Compliance Executives responsible for day-to-

day advisory and ongoing business change and project delivery

• Develop the team against individual performance toolkits, their own

personal development plans, together with the MBFS business strategy.

• Ensuring outlined and clear objectives, development reviews and monthly

1-2-1 meetings and coaching sessions.

• Provide the team with access to the outcomes provided for in MBFS’

Management and Leadership Charters.

15

Regulatory advice:

• Lead a team providing specialist regulatory and compliance advice

• Promote a compliance culture throughout the business, influencing

stakeholders, including SMF holders and other senior managers, to deliver

compliant products and services which deliver good customer outcomes,

including but is not limited to:

30

Internal

• general ad-hoc advice

• reviewing and approving financial promotions and other internal and

external communications

• assessing and advising on internal regulatory breach reporting

• advising on remedial actions needed in response to 1st, 2nd and 3rd line

business assurance reporting

• supporting effective complaint root cause analysis and associated business

change

Ongoing process and policy review:

• Lead on the periodic review of MBFS policies and procedures to ensure

continuing compliance with and consistency with applicable FCA or MBM

AG requirements.

10

Horizon scanning and regulatory change:

• Lead the Conduct Compliance Team’s contribution to a monthly legal and

regulatory update to the wider MBFS business, identifying, describing and

providing relevant commentary on regulatory change relevant to MBFS.

• Lead on gap analysis and the identification and description of operational

impacts and other key risks by reviewing and interpreting consultation

papers, policy statements and other FCA publications.

• Lead on the advisory component of the MBFS business change process

prompted by those gap analyses and impact assessments.

30

Control and governance

• Improve and implement internal controls and reporting mechanisms that

support consistent service levels and quality output from the advisory

team.

10

Senior Managers & Certification Regime:

• Lead the advisory component which maintains a compliant SM&CR

framework. Advise Senior Management function holders on their

responsibilities for complying with their regulatory obligations. Assist in

managing regulatory applications and notifications ensuring regulatory

timescales are met.

• Assist in all processes aimed at ensuring the MBFS Management

Responsibilities Map is accurate and up to date.

5

TOTAL

100%

KEY SKILLS/KNOWLEDGE/EXPERIENCE

• Comprehensive working knowledge of FCA principles, rules, handbook and non-handbook

guidance, codes of practice and any other requirements and standards of the FCA’s

regulatory system relevant to MBFS’ consumer credit business.

• Working knowledge of the FCA’s requirements as they apply to general insurance distribution,

including but not limited to the ICOBS and PROD sourcebooks

• Works in a collaborative way in projects and other multi-departmental activities, providing

advice to jointly achieve effective results.

• Ability to carry out multiple tasks and prioritise challenging workloads to plan and deliver

work effectively.

• Able to work within policies and procedures to deliver allocated departmental objectives.

• Excellent communication skills and an ability to engage with a range of stakeholders including

members of MBFS’ Senior Leadership team.

Internal

• Strong analytical skills which are applied to assist in drawing conclusion from complex data.

• Engage with and understand MBFS’ commercial objectives and to assist the business to

understand the conduct and compliance context to influence decision making in the interests

of the business and its customers.

• Able to provide technical support and coaching to colleagues.

ORGANISATION CHART/DEPARTMENTAL STRUCTURE

ADDITIONAL INFORMATION

This role reports to the Chief Compliance Officer.

DIMENSIONS (Use only those applicable) This section covers measurable items such as staff reports and income generated. It should only be

used if appropriate i.e.: “5 direct reports, 3 indirect reports”. Direct Budget is defined as being

responsible for setting and managing a departmental budget; Indirect Budget includes, for example,

supporting a department’s budget/having discretion over trading allowances/helping to achieve

Warranty Budget.

Number of Direct Reports: 2 – (Two) Direct Budget: £ n/a

Indirect Staff Reports: 0 – (none) Indirect Budget: £ n/a

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