Job title: Consumer Duty Consultant
Job type: Permanent
Emp type: Full-time
Industry: Motor Finance
Salary type: Annual
Salary: GBP £85,000.00
Location: Hertfordshire
Job published: 2026-03-26
Job ID: 34423
Contact name: Luke Warner
Contact email: lwarner@birchlakerecruitment.com

Job Description

We are seeking someone with a strong product governance background to support our client on a six month fixed-term-contract basis.

 

Job Purpose:

 

Lead the annual Fair Value Assessments and Product Reviews for all motor finance lending products (PCP, HP, PCH and ad-hoc products), ensuring these meet regulatory expectations and are completed to a high standard within required deadline.

 

  • Update FVA templates with considerations from previous internal audit and compliance reviews.
  • Independently assess product performance, customer outcomes, and governance data to identify trends, risks, and issues, building dashboards and using existing MI.
  • Collaborate with internal stakeholders from brand (product) teams, pricing, and compliance to clarify any product information, and gather necessary data.

 

Knowledge & Skills:

 

  • Experience working in a governance, regulatory, risk, or technical role within motor finance or lending.
  • Strong, practical knowledge of Consumer Duty and PROD4, particularly from a product manufacturer perspective.
  • Demonstrable experience preparing and embedding fair value assessments
  • Attention to detail
  • Strong written and oral communication skills

 

This is a hybrid role (2 days a week in their Hertfordshire office) and the salary is up to £85k pro rata. We are looking for someone to start asap.

 

Please apply now if you are interested and meet the above criteria.