JOB DESCRIPTION
Job Family: Compliance
Job Title: Senior Compliance Manager
Entities: CA Auto bank S.pA subsidiaries in UK
Reports to: Head of Compliance, CA Auto Finance UK Ltd
Location: Slough, UK (Hybrid)
JOB OVERVIEW
The Compliance Manager supports the Head of Compliance & MLRO in the implementation and maintenance of the Company’s Compliance Framework across all UK entities.
The role provides day-to-day leadership of the Compliance function, acting as the primary operational lead for compliance oversight activities, intermediary oversight, compliance monitoring and regulatory implementation. The Compliance Manager will deputise for the Head of Compliance where appropriate and ensure the effective delivery of compliance activities across the business.
The role is hybrid, combining strategic oversight with operational leadership. Regular travel throughout the UK will be required to support Regional Compliance Managers, undertake compliance reviews, engage with business stakeholders and retailers, and represent the Compliance function where appropriate.
RESPONSIBILITIES
Leadership:
- Support the Head of Compliance & MLRO in maintaining an effective Compliance Framework across all UK entities.
- Act as deputy to the Head of Compliance during periods of absence or as delegated.
- Provide day-to-day leadership, coaching and development of the Regional Compliance Managers and wider Compliance team.
- Allocate and oversee departmental workload, ensuring activities are completed to the required quality and within agreed timescales.
- Drive consistency and quality across all compliance monitoring activities.
- Provide visible leadership across the Compliance function, maintaining an appropriate balance between office-based management and field engagement
Compliance Monitoring & Oversight
- Develop, maintain and execute the annual Compliance Monitoring Plan in conjunction with the Head of Compliance.
- Oversee second-line compliance monitoring activities across all business areas, ensuring compliance with FCA rules, Consumer Duty and internal policies.
- Perform thematic reviews and targeted compliance assessments where emerging regulatory risks are identified.
- Ensure all monitoring activities are appropriately documented and retained within the Compliance repository.
- Ensure both internal and regulatory product governance requirements are met when new products and activities are initiated by the business.
- Monitor remediation activity arising from compliance reviews and report progress to senior management.
- Maintain an effective presence across the business through regular engagement with operational teams, retailers, brokers and other stakeholders, balancing office-based leadership with field-based oversight activities
Intermediary Oversight
- Manage and continuously enhance the Intermediary Oversight Framework using a risk-based approach.
- Provide oversight, support and quality assurance to the Regional Compliance Managers, accompanying audits and retailer visits where appropriate
- Oversee and review on-site compliance audits of retailers, brokers and appointed representatives.
- Review audit reports, ensuring findings, recommendations and action plans are appropriate and consistently applied.
- Monitor retailer risk assessments, dashboard reporting and ongoing remediation activities.
- Ensure onboarding arrangements for retailers, brokers and appointed representatives meet regulatory and internal standards.
- Manage oversight of third-party assurance activities including mystery shopping and industry audit programmes where applicable.
Regulatory Implementation & Engagement
- Support the implementation of new regulatory requirements, regulatory change programmes and business projects.
- Coordinate compliance workstreams relating to regulatory remediation programmes.
- Support the Head of Compliance in delivering regulatory action plans arising from FCA reviews, internal audit findings or compliance monitoring.
- Promote continuous improvement of compliance policies, procedures and monitoring methodologies
- Support the preparation for FCA visits, thematic reviews and information requests.
- Coordinate responses to regulatory requests, ensuring information provided is accurate, complete and delivered within agreed timescales.
- Assist in preparing reporting for Compliance Committees, Executive Committees and Boards.
Governance & Stakeholder Management
- Develop strong working relationships with Sales, Operations, Risk, Legal, Internal Audit and other business functions.
- Provide practical compliance advice to business stakeholders on regulatory matters.
- Represent the Compliance function at internal governance forums and external industry meetings where required.
- Promote a positive compliance culture across the organisation.
- Support the delivery of regulatory training to staff
- Undertake any other duties reasonably required by management.
KNOWLEDGE, EXPERIENCE, QUALIFICATIONS
- Educated to a degree level - Bachelor's degree in finance, risk management, business administration, or a related field.
- Significant experience within a Compliance, Risk or Internal Audit function within Financial Services.
- Strong working knowledge of FCA regulation, Consumer Duty and the UK regulatory framework.
- Experience of intermediary oversight and second-line compliance monitoring.
- Experience of leading compliance reviews and regulatory remediation activities.
- Experience of managing and developing teams.
- Excellent stakeholder management skills with the ability to influence at all levels.
- Strong written communication skills with experience preparing reports for senior management and governance committees.
- Excellent organisational skills with the ability to manage multiple priorities.
- Willingness to travel extensively throughout the UK.
- Full UK Driving Licence is essential.
- The ability to drive teamwork and develop team members.
COMPETENCIES
- Strong leadership and people management capability.
- Excellent judgement and decision-making skills.
- Commercially aware with a pragmatic approach to regulatory compliance.
- Ability to influence and challenge constructively.
- High level of integrity and professionalism.
- Strong analytical and problem-solving skills.
- Comfortable operating in a fast-paced regulatory environment.
- Able to manage competing priorities and deliver under pressure.
- Collaborative and approachable leadership style.
- Passion for developing people and improving organisational capability.
This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.