We are seeking someone with a strong product governance background to support our client on a six month fixed-term-contract basis.

Job Purpose:

Lead the annual Fair Value Assessments and Product Reviews for all motor finance lending products (PCP, HP, PCH and ad-hoc products), ensuring these meet regulatory expectations and are completed to a high standard within required deadline.

• Update FVA templates with considerations from previous internal audit and compliance reviews.
• Independently assess product performance, customer outcomes, and governance data to identify trends, risks, and issues, building dashboards and using existing MI.
• Collaborate with internal stakeholders from brand (product) teams, pricing, and compliance to clarify any product information, and gather necessary data.

Knowledge & Skills:

• Experience working in a governance, regulatory, risk, or technical role within motor finance or lending.
• Strong, practical knowledge of Consumer Duty and PROD4, particularly from a product manufacturer perspective.
• Demonstrable experience preparing and embedding fair value assessments
• Attention to detail
• Strong written and oral communication skills

This is a hybrid role (2 days a week in their Hertfordshire office) and the salary is up to £85k pro rata. We are looking for someone to start asap.

Please apply now if you are interested and meet the above criteria.

We are working on behalf of a Hertfordshire based lender who are recruiting two Credit Analysts within the 

Credit Operations team.

The new business Credit analyst will demonstrate excellent attention to detail and will be the proactive point of contact between the Credit Operations department, Network Funding, Account Manager and the Dealer & Broker Network, ensuring new business applications are assessed in a timely and accurate manner.

This is a hybrid role (initial training in the office is required for the first few weeks) with 1-2 days a month for team building purposes and attendance when business needs arise. There is also a requirement to work 1 Saturday each month and 1 Sunday each quarter.

Role Description:

• Respond to all Dealer enquiries in an efficient and courteous manner via phone and over email

• Assist dealers to convert a negative decision to an acceptable proposal to the business providing the risk is within company guidelines
• Follow up on a daily basis any proposals you have deferred for further information
• Underwrite referred proposals within authority and refer to a higher level authority when necessary
• Ability to read & understand company accounts In order to make sound decisions

• Ensure CIFAS applications are investigated correctly and thoroughly and that anypossible frauds are identified promptly referred for further action.
• Highlight any problems that may arise to your manager and offer possible solutions
• Ensure department Service Quality Commitments (SQC’s) and Key Performance Indicators (KPI’s) are met whilst also maintaining high service levels and standards
• Work transversely across Operations and throughout the business supporting your colleagues in other areas
• Protect the company at all times from fraud and financial exposure
• Comply with all company procedures and standards
• To comply with all relevant legislation at all times such as Consumer Credit Act, Money Laundering Act, Data Protection Act and the FLA code of practice

Knowledge & Skills:

• Asset underwriting experience
• Eye for detail & Good standard of numeracy
• Excellent telephone manner and communication skills
• Effective written / verbal communication skills
• Ability to read & understand company accounts
• Team Player
• Pro-active attitude
• Computer literate
• Problem solving

• Fulfil the responsibilities of a Senior Manager Function (SMF) under the Senior Managers and Certification Regime (SM&CR), in accordance with the associated Statement(s) of Responsibilities (SOR).
• Comply with the company’s SM&CR requirements, including timely completion of mandatory training, adherence to all company policies and procedures and participation in the annual attestation process.
• Adhere to the SM&CR framework, including FCA/PRA Conduct Rules and Senior Manager Conduct Rules.
• Embed Consumer Duty requirements and responsibilities into day-to-day practices, ensuring alignment with the expectations and standards set by the FCA and PRA.
• Document any delegated tasks to ensure accountability and transparency.
• Recognised as a Material Risk Taker under the regulatory framework, with responsibilities and decision-making authority that have a significant impact on the firm’s risk profile.
• Ensure alignment with remuneration and governance requirements applicable to MRTs.

• To provide expert and strategic advice to the UK Board and Senior Management team on regulatory, compliance SM&CR, corporate governance issues and evolving regulatory expectations ensure the organisations full compliance with applicable laws and regulations.
• To co-chair the Executive Risk committee contribute to relevant business executive and Board committees.
• To manage the compliance function, including liaison with the FCA, PRA, ICO and other regulatory bodies (where required) and to ensure the firm has an open and transparent relationship with its regulators.
• To liaise with industry bodies including the FLA and BVRLA and attend forums as appropriate.
• To set the strategic approach for the management of regulatory topics, including the development of appropriate policies, procedures, controls and training materials. Taking account of Group Policies and Procedures.
• To review relevant customer and dealer documentation for existing and new products and standard letters to ensure compliance with regulatory requirements (where applicable).
• Accountable for Compliance monitoring and Assurance Framework, with regular cadence to Executive Committee, and Board.
• Collaborate with HR on SMCR Framework, recruitment and regulatory readiness of certified functions.
• Responsible for compliance function operations and growth, embedding a culture of compliance and ethical conduct across the organisation.

• Identify, assess, and mitigate key risks within the remit of the role.
• Ensure adherence to relevant risk management policies and procedures.
• Escalate issues and report risks appropriately.

• Current or recent SMF16 responsibility within a consumer lender/retail bank.
• Comfortable approving Financial Promotions to ensure compliance with requirements.
• Prior experience acting as a key participant in business change, projects and system developments.
• Experience in setting firms strategy for the management of conduct risks and to promote a compliance culture throughout the organisation.
• Experienced in receiving, investigating, reviewing and responding to whistleblowing alerts raised within a company in accordance with the whistleblowing procedure.

• Pension: Employee contribution of 3.5% Employer contribution of 7.22% (50% reimbursement of employee contributions)
• Bonus up to 15% (non contractual)
• ECOP Car Scheme (1x free vehicle)
• Loan Plan Scheme – up to 2 vehicles at any one time
• Private Healthcare – Family Cover
• 27 days annual leave
• Annual medical screening